Andrew Schaffner, Edith A. Graf, Earl Hunt, David Madigan, Jim Minstrell, Martha Nason
January 6, 1996
ABSTRACT: Many authors have argued the benefits of collaborative learning (diSessa and Minstrel, 1995; Cohen, 1994; Reynolds, 1995; Bruer, 1993; von Glaserfield, 1991) and activity based courses (Jones, 1991; Yackel, Cobb and Wood, 1991). However, few have presented tools or methods for applying these ideas in large undergraduate service courses. In the context of undergraduate statistics education, we introduce ``Virtual Benchmark Instruction'' a method to facilitate collaborative learning using HyperNews, a structured hypertext bulletin board on the World Wide Web. We draw extensively on previous work by Minstrell, diSessa, and others, who developed and evaluated ``Benchmark Instruction'' in the context of the high school physics classroom. We adapt their ideas and add a virtual environment, generalizing the technique to larger audiences.
KEYWORDS: Collaborative learning, post-secondary instruction, statistics instruction, World-Wide Web.
Statistics educators stress the need to move towards a conceptual rather than a mechanical understanding of statistics (Madigan, et. al 1995; Hawkins, et al., 1992; Garfield, 1995; Moore, 1991; Hogg, 1990). The ability to collect, organize, display, and interpret data as well as communicate findings are basic inter-disciplinary technical skills in academia and the marketplace. Because high-speed personal computers and statistical software perform analyses more quickly and easily than ever before, we now have an opportunity to focus more attention on the underlying concepts of statistical analysis rather than the mechanics.
Cooperative learning strategies provide an effective mechanism for teaching and learning conceptual information (Reynolds, 1995). The theoretical foundations for cooperative learning derive primarily from four theoretical perspectives: social learning theory (teamwork), Piagetian theory (conflict resolution), Vygotskian theory (community collaboration), and cognitive science research on experts and novices (Murray, 1990; von Glaserfield, 1991). Building on these cooperative learning theories (with a special focus on cognitive science research), diSessa, Hunt, Minstrel, and van Zee developed Benchmark Instruction in the context of high-school physics. Benchmark Instruction is a genre of teacher instigated full-class discussions (Benchmark Lessons) aimed at promoting conceptual changes in students' thinking. They draw out and engage students' own ideas in a rich context of communal inquiry (diSessa, 1993; diSessa and Minstrell, 1995; Hunt and Minstrell, 1994; van Zee and Minstrell, 1994).
In the following sections, we define and discuss the foundations of benchmark lessons and present tools that facilitate virtual benchmark lessons for use in large collegiate classrooms where fully interactive class-wide discussions would otherwise be impossible. In addition, we share our experiences using the virtual benchmark lesson in the context of statistics instruction and report on its effectiveness.
The data for this study was collected at a Northern California hospital during a six week period in 1992. Forty-three babies were selected from among those born at the hospital. The most immediate question of concern to the investigators in this study is whether the HemoCue machine gives Hgb results similar to the ones performed in the hospital lab. We have both `HemoCue' and `LabHgb' values for the babies in the study. The data is below:
| mean | s.d. | |
| HemoCue | 17.495 | 2.088 |
| LabHgb | 17.995 | 2.293 |
| mean | s.d. | |
| DifHgb | 0.5000 | 0.3677 |
2. Critiquing and discussing the ideas drawn out by the lesson;
3. Reflecting on what was learned and generaizabilty.
Here is an initial response which touches on many of these points:
I decided to reject the machine based on the following calculations:
[calculations omitted]
The p-value [for t=8.92] (with d.f. = 42) is < < .0005. Therefore, I rejected H0 because there is a difference between the two machines. This rejection was too hasty, however. Just because it is statistically significant does not make it practically significant. For example, I originally assumed that the LabHgb method is more accurate, and thus any difference from it indicates a fault. Is this assumption correct? May be the difference I detected through the above method is due to the fact that the HemoCue is more accurate than the lab method. I have answered whether there is a difference, but need more info before I can intelligently decide whether to accept or reject HemoCue.
Content. This lesson illustrates the importance of problem context -- that data alone may not be enough to make a decision. A second point to be made is that most answers can be both attacked and defended by reasonable people. Finally, students should learn to be willing to state beliefs and be ready to maintain or modify them after considering new evidence as did S2 and S3.
Epistemological. Benchmark lessons aim to be memorable because they serve as foundations for further knowledge. A good benchmark will be memorable because it both presents an interesting problem to the student and stimulates students' awareness of their own learning. As benchmarks build upon and reshape prior understanding, the benchmarks themselves become a wider and stronger scaffold for future knowledge construction.
Social. The social intent of the benchmark lesson gives the students' thoughts community value by giving them experience with applied statistical analysis as it is actually done. As scientists and researchers our thinking is part of our personal sense of identity and worth. It engages us socially in community interchange and membership as well as privately. We believe that the vast majority of statistical analyses are group efforts, as research teams discuss potential analyses, prepare reports, and even absorb hostile comments from editors.
NCSA's HyperNews provides the core functionality for benchmark discussion groups. HyperNews blends together the hypermedia structure of the World-Wide Web with the message posting capabilities of Usenet news. World-Wide Web browsers exist for many systems (UNIX, PC, MAC) so students can use it in classrooms, laboratories, at home or anyplace with an internet connection. HyperNews discussions are easy to follow because HyperNews automatically links messages to each other as they are being posted making navigation and information retrieval easier and more efficient than using email or Usenet News . Figure 1 shows how these links graphically appear.

Figure 1: A sample discussion outline
| Monday | Tuesday | Wednesday | Thursday | Friday |
| Initial Response and Justificiation | Critique | Discussion and Rebuttal | Reflection | Journal Entry |
Initial Response and Justification. The first thing a student must do is commit a response to the problem. We initially blind the students from each other's responses by rendering the posted responses unviewable until everyone has posted and committed an answer and justification. Temporarily blocking the responses forces the students to think independently and to be unbiased by other students' thoughts. Furthermore, the blocking should reduce social loafing and enhance the group decision quality. Social loafing may occur when individuals do not feel that their participation is necessary or required for the group to fully function. Rogelberg et al. (1992) introduced the step-ladder technique; a mechanism for making group discussions which provides an opportunity for and requires every group member to submit their ideas before any thorough discussion or conclusion. Group members interviewed by Rogelberg et al. using step- ladder methods claim they felt more involved in the decision process. Additionally, the quality of group decisions was improved.
Critique and Discussion. The second stage, critique and discussion, is the heart of the benchmark lesson. Once all initial responses and justifications have been posted, students read each other's posts and are required to critique at least one other post by either arguing in favor or against it while providing support and examples for their position. We remind the students that there are two goals for the critique and discussion: (1) to find out how to best solve the problem at hand and (2) to ensure that everyone in your group understands what the problem is, the concepts behind the problem, and the group solution. Their critiques should address many questions. How did the post help me understand the underlying concepts? Are there problems with the logic in this response? Are there problems with mathematics? Can I clarify the response? Are there other examples or conclusions that can be drawn from the response?
Reflection. We wrap up the discussion with reflection. Again, temporarily blinded to other responses, each student makes a final contribution to their group's collection of posts by contributing a short summary of what was learned in the benchmark lesson. In the reflection phase we ask them to explain why the benchmark lesson was important, and what the general concepts were. This reflection time helps them solidify and digest their understanding as well as serve as a final diagnostic check for the instructor to make sure everyone understood and synthesized the main points.
Finally, each student generates an entry for a personal journal that more extensively summarizes what was learned during this benchmark lesson. When the course is complete, the journal should serve as a valuable personal repository of statistical concepts and examples.
The virtual benchmark is a forum where students can look to each other for understanding (as did S3 in our earlier example). High-ability students may benefit from explaining ideas to low-ability students, gaining the intellectual benefit from teaching while still benefiting from solving new problems and learning new information. Low ability students may benefit from having peers explain concepts in terms closer to their understanding.
Live work groups can be plagued with scheduling conflicts and other administration problems. Since, virtual benchmarks are on-line, even students with full time jobs are able to log on and participate in active discussions and be a part of the learning community.
Virtual benchmarks are valuable to the instructor. Because discussion proceeds openly without judgment, teachers are able to get a deeper idea of what is and is not understood by the class as a whole. Using benchmarks to open topics up, teachers find out at what level the class is at and where they should begin helping them construct their knowledge on a particular topic. Teachers learn what raw material there is to work with and can decide on what tools to provide the students so that a more expert like understanding can be created.
All of the important aspects of benchmark lessons are incorporated into the virtual benchmarks with the added advantage of increased student involvement and a record of progressing ideas.
Cons of the virtual benchmark. The primary advantage of the virtual environment (that everyone can participate fully) is also the primary disadvantage. With every student participating in many ways and at many levels, it is very difficult for an instructor to give each response the careful and thorough attention it deserves. A course with 200 students and a minimum of 3 posts per student per week adds up to 600 responses! Though this number is large, we have found that with daily monitoring, an instructor and assistants can still actively participate and evaluate the discussions.
Another problem is that there is no way to ensure that each student reads all of the other postings in the group. They might read only one or two posts before selecting the response that they will critique. However, compared to live discussions, students in virtual discussions will tend to participate and think more deeply since a certain level of participation is required and evaluated for their grades.
Finally, the use of computers to facilitate a discussion may post some problems. Some students possess a hatred of computers which could make them less likely to become absorbed in discussion; computer access must be provided to each student; and, wealthy students owning computers at home may have an advantage over less fortunate students without computers.
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